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Refund Policy – Puncture Free India

At Puncture Free India, customer satisfaction is our top priority. This refund policy outlines the rules for returns and refunds for our bike-tyre-sealant, car puncture solution, and tubeless tyre sealant products. By purchasing from us, you agree to these terms.

Refund Policy - Puncture Free India

Introduction

Our refund policy is designed to ensure a transparent and smooth process for all customers purchasing Puncture Free India tyre sealent products. This includes bike-tyre-sealant, car puncture solutions, and tubeless tyre sealant.

By placing an order on puncturefreeindia.com, you agree to comply with this policy, which is designed to protect both customers and the company while maintaining high-quality service and satisfaction.

Refund Eligibility

  • Refunds are applicable for products damaged during shipping.
  • Defective products due to manufacturing issues qualify for a replacement or refund.
  • Products must be returned within 14 days of delivery for a refund.
  • Used or tampered products without valid reason are not eligible for refund.
  • Proof of purchase and images of the product may be required to process refunds.

How to Request a Refund

To initiate a refund for bike-tyre-sealant or car puncture solution, follow these simple steps:

  1. Contact our support team via contact form or email.
  2. Provide order details, proof of purchase, and images of the product issue.
  3. Our team will review the request and provide confirmation within 48 hours.
  4. Once approved, return the product in its original packaging.
  5. Refund or replacement will be processed within 7-10 business days after receiving the returned product.

Exceptions and Limitations

Please note that refunds do not apply in the following situations:

  • Products damaged due to misuse or improper installation of tubeless tyre sealant.
  • Expired or tampered products.
  • Products purchased from unauthorized resellers.
  • Change of mind after using the product.

Refund Timeline

Approved refunds for Puncture Free India tyre sealent products are processed within 7-10 business days. Refunds are credited via the original payment method. Bank processing times may vary.

Customers are advised to track the return shipment and retain receipts until the refund is completed successfully.

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FAQs – Refund Policy & Products

Can I get a refund if my product is damaged?

Yes, damaged bike-tyre-sealant or tubeless tyre sealant products are eligible for a refund within 14 days of delivery.

What if I used the product and it did not work?

Refunds are not applicable for misuse or improper use. Follow product instructions carefully to avoid ineligibility.

How long does it take to process a refund?

Refunds are processed within 7-10 business days after we receive and inspect the returned product.

Do refunds cover shipping charges?

Refunds cover the product cost. Shipping fees may not be refundable unless the return is due to our error.

Where can I return my product?

Return the product to the address provided by our support team. Contact us via contact page for assistance.

Request Your Refund or Replacement

Ensure a hassle-free experience with Puncture Free India tyre sealent products. Contact our support team for refund queries.

Contact Us for Refund